The place was clean and pleasant. The staff were welcoming. The location was marvelous, close to an arts theater. We truly enjoyed being near a tube station. I hope this helps!

The staff were super friendly and outstandingly accommodating. the breakfast was delicious. the location was very central, favorable to the cafeterias and restaurants.

Think that this luxury hotel is beyond compare, enjoyed it. The rooms are cosy with comfortable beds, so that guests have essentials.

There is bad smell in some places.

Choose double room with very comfortable bed. The breakfast had lots of appetising options, and was above average. It was in a central setting right by the Piccadilly tube line.

I had a fairly nice experience here, everything was nice, the location was ideal very close to and around London and the centre of Hounslow, which is a much improved town, with a good range of shops and plenty of food outlets including a very good' street food' complex.

Didn't like the staff, some of them were very rude.

Convenient spot, nice hangout spot at the bar, super close to the tube station 🚇. They serve a continental breakfast with toast, various continental choices, and orange juice.

Location super close to the subway. Room large, bathroom new and very clean.

Carpeting would have to be replaced.

Very clean, good location for us.

A little noisy from the street. You can always hear the beeping from the traffic light. It's annoying. . The breakfast we always got ourselves because 1. the breakfast offered by the hotel is much too expensive. 12 pounds isn't even a buffet in London City. . . 2. the breakfast room has no air conditioning. In the morning the sun heats up on the conservatory, it's like a sauna. Staff not exactly friendly loud grim staff of Indian origin.

The restaurant here served up some good food at reasonable prices for our dinner 🍽️. the bed was super comfy, and they had nice amenities like tea, coffee, an air conditioner, and a safe.

Staff friendly, close to the airport and the underground

Very loud room, one could hear every toilet flush of the whole hotel in one room.

The good connection to Heathrow. Many shops and nice pubs within walking distance. room was nice and big, shower top. Alright!

The place is clean and perfect, the staff are very courteous, the rooms are neat and well-designed, and the wifi connection is good.

We had to check out before the official breakfast times to get our flight, they prepared extra breakfast boxes for us and in a nutshell even vegetarian. Sure, it wasn't such a big package, but we were very happy about this service.

Nice room, good location, value for money, friendly staff

Stayed here comfortably for 2 nights. It's a clean and affordable hotel with staffers who are super-friendly and really go out of their way to help. the continental breakfast was delicious - enjoyed 2 toasts and the food options were great! 🍳